Direct communication with stakeholders

Send targeted texts or emails by asset, segment or audience; deliveries & responses are tied to the record.

Drive engagement to personalized portal

Include personalized links for details, maps & FAQs–engagement is captured automatically.

RP 1185 aligned

Demonstrates the outreach & responsiveness recommended under RP 1185.

Immediate outreach

Metered, next-day emails tied to submitted tickets, routinely delivered at 99%+.

Fresh contacts, auto-captured

New contractors are added & updated automatically, so outreach starts before any dirt is disturbed.

No missed crews

Flags the contractors actually digging near your assets, regardless of where they’re headquartered.

Loop them back to the portal

Messages may include links to each excavator’s personalized portal to drive recall & track engagement.

Impromptu, documented liaison

Record unauthorized digs, drop safety materials, brief a fire station or visit an excavator. Every touch is timestamped & stored in the SMS.

Advice to the field

Surface stakeholder-specific notes right on the device: “Aggressive dog.” “Call ahead.” “Gate stays locked.” Safer crews, happier stakeholders.

Updates from the field

Enter or revise info on-site; admins review & commit it to the system so records stay clean, consistent & audit ready.

Multimedia capabilities

Text, images, documents, maps, videos & links; stakeholders choose how they engage, & every action is tied to the right record.

Two-way by design

Update contact data, ask questions, complete surveys & set preferences, all captured as recommended by RP 1185.

Scenario-ready integration

Facilitator materials, participant actions during an exercise & follow-ups flow straight into the post-training documentation package.

Accurate, Timely Information

Shows both activity counts & a composite score for each company or agency, plus across the whole program.

Informed program management

Sort & filter to quickly judge effectiveness overall or by individual company, creating a solid basis for course corrections.

Unparalleled audit support

Shows program activity to auditors at a glance.